Responsible Gaming
Gambling Should Be Entertainment
At Torch Relay, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Betting sites should be fun and enjoyable experiences, but they come with risks.
We are committed to promoting responsible gaming practices and supporting our users in New Zealand. If you choose to gamble, please do so responsibly and within your means.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in gambling activities. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before using any betting site.
All gambling operators are required by law to verify your age before allowing you to create an account or place bets.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behaviour, please seek help immediately:
- Chasing losses by betting more money to recover what you've lost
- Hiding or lying about the amount of time or money you spend gambling
- Gambling with money intended for essential expenses (rent, bills, food)
- Feeling unable to stop or control your gambling
- Neglecting work, studies, family, or friends due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Borrowing money or using credit to fund gambling activities
- Gambling as a way to escape problems or emotional distress
- Increasing the amount you bet to achieve the same level of excitement
- Failed attempts to reduce or stop gambling
Self-Help Tools & Features
Most reputable betting sites offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose during a set timeframe
- Reality Checks: Receive periodic reminders about how long you've been gambling and how much you've wagered
- Time-Out/Cool-Off Periods: Temporarily suspend your account for a break from gambling
- Self-Exclusion: Permanently close your account if you feel you cannot control your gambling behaviour
- Account Closure: Permanently delete your account and exclude yourself from the platform
We recommend using these tools proactively, even if you feel your gambling is currently under control.
Support Organizations & Resources
If you are struggling with problem gambling, help is available. Please reach out to one of these organizations:
New Zealand
- Gambling Helpline NZ: 0800 654 655 (Free, confidential 24/7 support) — www.gamblinghelpline.co.nz
- Problem Gambling Foundation NZ: www.pgf.nz
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help? Take Action Today
If you believe you have a problem with gambling, or if someone you know does, please reach out for support immediately. There is no shame in asking for help—professional support services exist specifically for this reason.
Contact the Gambling Helpline NZ on 0800 654 655 or visit www.gamblinghelpline.co.nz for confidential, free assistance 24/7.
Your wellbeing is more important than any bet. Help is always available.
Last updated: 2026. This content reflects responsible gaming best practices for New Zealand. Please gamble responsibly and only with money you can afford to lose.